Cancellation policy
This English version is provided for your convenience. Only the German version of this cancellation policy is legally binding.
Right of withdrawal
Consumers have a right of withdrawal as set out below. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession.
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day of the conclusion of the contract.
To exercise the right of withdrawal, you must inform us (Daniel Hoffmann – Fotografie und Videografie, Münchner Straße 4, 85640 Putzbrunn, Germany, email: [email protected]) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or an email). You may use the model withdrawal form below, but it is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
Early expiry of the right of withdrawal for digital content
For contracts for the supply of digital content that is not supplied on a tangible medium (for example Lightroom presets or wallpapers for download), the right of withdrawal also expires once we have begun performance of the contract after you have
- expressly consented to us beginning performance of the contract before the end of the withdrawal period,
- acknowledged that you thereby lose your right of withdrawal once performance of the contract has begun, and
- received from us a confirmation of the contract on a durable medium (for example by email).
Model withdrawal form
Complete and return this form only if you wish to withdraw from the contract.
- To Daniel Hoffmann – Fotografie und Videografie, Münchner Straße 4, 85640 Putzbrunn, Germany, email: [email protected]
- I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*)
- Ordered on (*)/received on (*)
- Name of consumer(s)
- Address of consumer(s)
- Signature of consumer(s) (only if this form is notified on paper)
- Date
(*) Delete as appropriate.